Since our inception, Sewtec has been committed to providing the highest level of customer service. We believe in offering a full support mechanism to our customers, from initial consultation through to post-delivery of their solution.
Operator training is an essential aspect of any project and delivered to our customer at system hand-over. We also provide technical manuals – in multiple languages, where necessary – as a valuable source of on-going reference throughout the system’s lifetime.
Our post-delivery support options include onsite, telephone, email and remote dial-in fault-finding support, as well as online technical documentation with regular updates. Upgrades to existing machinery and spare parts are readily available, as is the refurbishment or modernisation of ageing machinery.